Big Deal

Hey, Yahoo's problem is customer service. Go to their web site and see if you can find a phone number you can call. Lots o' luck with that. AP (12.06.06):

"Yahoo Inc. will undergo its most extensive shake-up in more than five years, hoping to snap out of a malaise that has ravaged its stock and provoked one of its own top executives to bluntly question the Internet powerhouse's direction."

Slumping Yahoo to undergo biggest shake-up in more than 5 years

Prediction? This will be the first of two or three corporate reorgs over the next couple of years until the geniuses running the show figure it out. Until then, Yahoo will continue to flounder.